Digital Armour

  • Mid-sized specialists
  • Business VOIP
  • 20 handset + systems
  • Sydney based

Hosted Business VOIP
Open Source Asterisk VOIP

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Asterisk: Open Source VoIP PDF Print E-mail

ImageAsterisk VOIP has features that let your business run more effectively and with fewer hassles. And it does all of this for a fraction of the cost of traditional proprietary PBXs.

Asterisk gives you real-time connectivity on both PSTN (Public Switched Telephone Network) and VoIP networks. Asterisk is much more than a standard PBX.

With Asterisk in your network, you can do telephony in new and more efficient ways, for example:

  • You can connect employees working from home to the office PBX over broadband connections. This enables remote users to have calls directly transferred to them as if they were working from their office.
  • Connecting offices in various states over VoIP, Internet or a private IP network.
  • Giving all employees voicemail, integrated with the Web and their e-mail. This allows users to retrieve their voicemail messages from a web interface or have them directly delivered to their e-mail.
  • Building interactive voice applications, that connect to your ordering system or other in-house applications.
  • Give access to the company PBX for business travelers, directly from laptop computers using a soft phone application. These can then connect from airport or hotel wireless hotspots.
  • Free calls between interstate and International offices.
  • ...and much more

Asterisk includes many features only found in top-of-the-line unified messaging systems, such as:

  • The ability to interface with normal telephone lines, and VoIP connections
  • Music-on-hold for customers waiting in queues, supporting streamed media as well as MP3 music
  • Call queues where call agents jointly handle answering incoming calls while monitoring the queue
  • Text-to-speech system integration
  • Call data record (CDR) generation for integration with billing systems
  • Asterisk offers all of the features that you need from your PBX. You will save copious amounts of money by simply eliminating the need to purchase expensive hardware upgrades for your proprietary key telephone system every time you want to upgrade it.
  • There will be no need to purchase additional line cards each time you want to add more handsets. Simply purchase a new handset and plug it into your existing network.

Asterisk VoIP Features

Asterisk-based telephony solutions offer a rich and flexible set of features. Asterisk offers both classical PBX functionality along with advanced features, and it interoperates with traditional standards-based telephony systems and Voice over IP systems. Asterisk offers the features one would expect of a large proprietary key telephone system such as Voicemail, Conference Bridging, Call Queuing, and Interactive Voice Response (IVR) menus systems.

Call Features:

  • Call Detail Records
  • Call Forward
  • Call Monitoring
  • Call Parking
  • Call Queuing
  • Call Recording
  • Call Transfer
  • Blind Transfer
  • Supervised Transfer
  • Call Waiting
  • Caller ID
  • Caller ID Blocking
  • Conference Bridging
  • Database Integration
  • Distinctive Ring
  • Do Not Disturb
  • Fax Transmit and Receive (3rd Party Package)
  • Interactive Voice Response (IVR)
  • Music On Hold
  • Music On Transfer
  • Overhead Paging
  • Remote Call Pickup
  • Remote Office Support
  • Roaming Extensions
  • Route by Caller ID
  • SMS Messaging
  • TAPI - Dialing from Windows applications
  • Text-to-Speech
  • VoIP Gateways
  • Voicemail
  • Visual Indicator for Message Waiting
  • Voicemail to email
  • Web Voicemail Interface

This all adds up to a PBX that’s better and more efficient, saving you time and money. This kind of system will allow you to focus on more important things, like running your business.

The following diagram illustrates a typical Voice over IP network, including head office, remote office and/or remote staff member.

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To learn more about this service or to book an appointment, please call us at 02 9420 0961 or contact us

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